Friday, 21 May 2010

Eventid 6482 Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration

Argghhh... can anyone please tell me how to fix these.

I have the following errors on my clients WFE

Log Name: Application
Source: Office SharePoint Server
Date: 21/05/2010 11:03:24
Event ID: 6482
Task Category: Office Server Shared Services
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchAdminSharedWebServiceInstance (eaa225c4-6d56-4a76-9b86-aaadf87264e0).

-------------------------------------------------------------------------------

Log Name: Application
Source: Office SharePoint Server
Date: 21/05/2010 11:03:24
Event ID: 6482
Task Category: Office Server Shared Services
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance

-------------------------------------------------------------------------------

Log Name: Application
Source: Office SharePoint Server
Date: 21/05/2010 11:04:02
Event ID: 5783
Task Category: Office Server Shared Services
Level: Warning
Keywords: Classic
User: N/A
Computer:
Description:
Synchronization for Shared Services Provider 'SKSSP' has failed. The operation will be retried.

Reason: The specified account name is invalid.
Parameter name: account

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these all seem to have occurred after the client performed a P2V backup of the server.

Ontolica 2010 search has also recently been installed.

2 comments:

Dave said...

ok someone has suggested resetting the credentials for the app pool of the ssp using stsadm outlined in this kb from MS

http://support.microsoft.com/kb/934838

Dave said...

Ok this has now been resolved:

I turned on Verbose logging for administration errors. You can find this under diagnostic logging

then checked the sharepoint logs in the 12 hive. These were reporting similar messages to the errors i was seeing in the event log but this time with a NT user account attached.

Turns out this user had been removed from AD and this had caused some sort of exception for an operation the admin timer service was attempting hence the errors. Incidently this also meant i could now start the Excel Calculation Services in the SSP which had previously errored on start

The moral of the story in this case is, don't remove your AD accounts for SharePoint users.